Gullfin is the financial friend you need.
At Gullfin, we are committed to providing our clients with exceptional trading courses, financial advisory services, and model portfolio services. We understand that your satisfaction is paramount, and we strive to ensure that our offerings meet your expectations. However, we recognize that there may be circumstances where you may wish to cancel your subscription or request a refund.
You have the right to cancel your subscription or service at any time, without providing a reason. To initiate the cancellation process, please contact our dedicated customer support team at contactus@gullfin.com. Our team will guide you through the necessary steps and ensure a smooth and efficient cancellation process.
Please note that any outstanding fees or charges accrued prior to the cancellation date will still be payable. Additionally, any promotional offers, discounts, or special pricing associated with your subscription may be forfeited upon cancellation.
At Gullfin, we stand behind the quality of our services and are committed to ensuring your satisfaction. If, for any reason, you are not completely satisfied with our services, you may request a refund within 15 working days of your initial purchase.
To initiate a refund request, please contact our customer support team at contactus@gullfin.com with the following information:
Our customer support team will review your refund request promptly and respond within 2 business days. If your request is approved, the refund amount will be credited back to the original payment method used for the purchase within 15 working days.
Please note that refunds may not be applicable for certain services or products, such as live trading events, seminars, or customized advisory services. In such cases, our customer support team will provide you with specific details regarding the refund policy and any applicable terms and conditions.
While we strive to ensure a fair and transparent refund policy, there may be certain exceptions and limitations that apply. For instance, refunds may not be granted for services or products that have been fully consumed or utilized, or for digital products that have been downloaded or accessed.
Additionally, refunds may be subject to administrative fees or charges, which will be deducted from the refund amount. These fees will be clearly communicated to you during the refund process.
We appreciate your understanding and cooperation regarding our cancellation and refund policies. If you have any further questions, concerns, or require clarification, please do not hesitate to contact our customer support team at contactus@gullfin.com. We are here to assist you and ensure a smooth and satisfactory experience with Gullfin.